Testimonials

This is what our customers have to say about Curtis Carpets. These are real testimonials from real customers and we have the originals to prove it. Please come to our store and we would be happy to share them with you.


February 24, 2012

 On Feb. 16th & 17th two of your men installed new flooring in my apartment.  I am sorry now that I did not ask their names. They were two of the nicest fellas and they did a great job. I was so pleased with their consideration for me and for putting everything back in order when they left. I was not there to give them a great big thank you but hope that you can convey my appreciation to both of them. Well done guys !

Marlene Klein : )


December 19, 2011

 Tim,

 I really appreciate everything  that you have done for us, which was beyond our initial expectations. We are grateful for all the efforts that Curtis Carpets has taken to see us through this ordeal and to make sure that things were done to our satisfaction.
 
I sure hope that your superiors at Curtis Carpets are aware of your professionalism and appreciate the effort that you make to satisfy their clientele?
  
Real is likely going to come by tomorrow morning to finish the few things that need attention which is fantastic!
 
Regards,
 
Gerry Murray
President
G&K Electric Inc.

December 1, 2011

Good day Wayne
 
This email is to express our thanks for the excellent customer service Jim has given us. Jim has provided & continues to provide the type of service that requires recognition on our part. In all my dealings with Jim, he has been professional, courteous & above all very helpful in satisfying our needs. I look forward to a mutually satisfying business relationship in the future.
 
Dennis McGowan
Manager

 

 

August 30th, 2011

 

Dear Barbara,

Mrs. Carlson and I wish to thank you and Curtis Carpets Ltd for the excellent service regarding the installation of the recently ordered carpet.

The installer, Jake, was most courteous and efficient, and prompt as were the fellows who came later to trim the doors.

Thank you again for taking care of us and most certainly we will be in contact with you for some further work we are presently considering.

Sincerely,
Don Carlson


Dear Wayne/Jerry,

I don't know if you are aware, but last month we had new bathroom and kitchen flooring installed by your company. We just wanted to let you know that we are extremely happy with our selection, but more importantly, we were very impressed with the young man who did the installation work. John Ungarian Jr. arrived promptly at the specified time on both days (he did the job alone and therefore it took two days to complete the work). He was very courteous and offered good suggestions when asked his opinion.

It seems that in today's world, you only seem to hear the negative side of things but we thought this fellow worthy to bring to your attention.

Thanks for the good service by all your staff.

Jerry Snezyk


Dear Francine,

My husband and I would like to thank you for your excellent product and superb service. It has been a pleasure doing business with you especially during the stressful time of building a new home. Oh if only all the trades were like you!

We have to commend you and your wonderful staff that we've met, Gail and Tim. They have been extremely helpful, professional and very competent.

Thank you again.

Beverly and Sidney Fleisher


Dear Wayne,

I would like to express my thanks to your staff for their fine service and follow-up. Edith was a great help in choosing a quality product and Mike and his partner did an excellent job of the installation.

Thank you as well for your consideration during my dealings with Curtis Carpets.

Sincerely,
Diane Phillips


Well, the big day has arrived...we're moving in this week-end. Thank you for your gracious attention to us, your honesty and just for being so nice to deal with. We love out rugs and floor.

Judy and Clint Toews


I would like to take this opportunity to say thank you for your help in choosing flooring, carpeting, and tile for our house. I love the final look and appreciate your patience and guidance!

If you would ever like to drop by and see the finished look feel free to drop by.

Thank you,
Marc Wiebe


Just a quick note to thank you for your help in choosing out flooring. The colours blend together beautifully and we have received many compliments. We'd also like you to pass along a thank you to the two gentlemen that installed our hardwood floors. They really did a first rate job and we would highly recommend them to any one else.

Again - we love all of our flooring.

We wish you an enjoyable summer.

Colleen and Lloyd Johnson

 

Hi Dave,

We recently moved in to our new home, and wanted to let you know about the great experience we had with one of your representatives; Heather McDonald.

With our busy schedule, Heather offered to meet us after-hours to select our flooring. She stayed with us until late in the evening, even though she already put in a full day. Then, after we changed our minds on our flooring, she offered to meet us a second time (again, after hours) to make some changes. At that point, she found the perfect flooring for us, and even found us a great deal on a superior product that we were far more happy with.

I had a lot of questions, and Heather was always willing to take my calls. She has always been very helpful & professional, and even after my repeated phone calls with lots of crazy questions, she always had an answer, and a smile on her face!

We had a great experience with Curtis Carpets, thanks to the efforts of Heather!

Best wishes,

David & Nicole